Frequently Asked Questions

Our standard Chinese→English translation starts at ¥100 per 1000 Chinese characters for general documents, ¥180 for specialized business or technical content, and ¥300 for publication-grade work. English→Chinese is slightly lower at ¥90/¥150/¥280. Final price depends on subject difficulty, deadline, and volume. Quotes are always free.

Standard handles everyday business documents, internal references, and routine correspondence — accurate and fluent. Specialized covers contracts, technical specs, medical and financial documents with industry-precise terminology and a second-pass review. Publication is for brochures, websites, patents, certifications, and any externally-facing copy — includes native-speaker editing and multi-round QA.

Yes. Orders over 30,000 characters receive a 10% discount; orders over 100,000 characters receive 15%. For ongoing partnerships and annual contracts, we can negotiate further. Long-term clients also get priority scheduling and locked-in rates.

We count Chinese characters using Microsoft Word's built-in Word Count tool (Tools → Word Count → 字数). Per 1000 Chinese characters is the industry standard in China. For foreign-to-foreign translations, we count source-language characters.

Yes. Normal turnaround is roughly 3000-5000 Chinese characters per day per translator. Speeds of 1.5× incur +30%, 2× incur +50%, and same-day delivery incurs +100%. We always tell you the surcharge before starting work.

Certificates (marriage certificate, birth certificate, diploma, business license, etc.) are charged per document, typically ¥50-120 depending on language and complexity. Certified translations with our company stamp and translator credentials add ¥30 per document for the official seal.

VAT special invoice (B2B input-tax deductible) or general invoice. Special invoice adds 6%, general invoice adds 3%. Electronic invoice delivered the same day as payment.

Standard quotes hold for 30 days from issue. Quotes for rare languages or large projects (>200K characters) may have shorter validity due to translator availability. Locked-in rates are guaranteed for annual contracts.

Yes. Documents bearing our translation company seal can be used for court hearings, immigration, etc.

Translation China follows a rigorous internal quality assurance process. Our QA workflow includes translator selection, glossary preparation, translation, independent reviewer pass, QA check, and client delivery.

We work with an in-house team plus 600+ vetted professional translators. We assign by subject area (legal / medical / technical / marketing / etc.) and by native language.

We typically deliver in DOC / PPT / source-file formats; to preserve formatting we also provide PDF. Bilingual side-by-side delivery (source + translation) is available on request. Supports tracked changes / comments.

Before starting, we ask for any reference materials, glossaries, prior translations, or term preferences. We build a project glossary, share it with you for sign-off, then enforce it across the document. For long-term clients we maintain a per-client terminology database.

Every project follows a standard QA process: translator selection → glossary preparation → translation → independent review → QA check → client delivery. We fix any errors or style issues at no charge until you are satisfied. Publication tier includes 3 free revision rounds within 30 days.

We generally do not offer free trial translations. We can provide samples of past translations in your industry for reference; for large projects, we can start with a small batch so you can confirm the style before expanding to the full volume.

We typically deliver in DOC / PPT / source-file formats; to preserve formatting we also provide PDF. Bilingual side-by-side delivery (source + translation) is available on request. Supports tracked changes / comments.

Translation is a craft with many valid choices. We discuss your preferences openly and revise based on your feedback. For terminology disputes we consult industry references and explain our reasoning. The client always has the final say on style.

Yes. We sign NDAs and confidentiality agreements as standard practice. Our internal team and contract translators all have signed confidentiality agreements. For top-secret work we can use a closed-team workflow with on-premises file handling.

Word (.docx/.doc), PowerPoint (.pptx), Excel (.xlsx), PDF (with formatting recovery), InDesign (.indd/.idml), HTML/XML, JSON/PO for software localization, SRT/VTT for subtitles, plus image-based formats (we OCR first). Deliverables match source format unless you specify otherwise.

Yes. Documents bearing our translation company seal are accepted for court use, immigration, visa, notarization, and similar purposes. We are a registered translation company with a valid business license.

Generally yes. We routinely produce visa-grade certified translations for Chinese visa applications, work permits, residence permits, foreign visa applications, and immigration paperwork. Documents include marriage certificates, birth certificates, criminal records, employment letters, bank statements, and degree certificates.

Generally yes. We handle court filings, contracts, deposition transcripts, evidence translation, and expert witness materials. For court-admissible translations we provide signed translator declarations. We have experience with intellectual property litigation, commercial disputes, and arbitration.

Yes. We coordinate with Chinese notary offices (公证处) to notarize translations of birth certificates, marriage certificates, diplomas, business licenses, court documents, and powers of attorney. The notary process typically adds 3-7 business days and ¥150-400 per document.

Generally yes. Our certified translations are routinely accepted by embassies and consulates in China including those of the United States, UK, Canada, Australia, Germany, France, Japan, Korea, and others. For specific embassies with strict requirements, we tailor the format and credentialing.

Generally yes. China joined the Hague Apostille Convention in November 2023. We translate documents that need apostille or consular legalization, with the official translation company seal authorities require. The apostille or consular stamp itself is issued by the relevant government authority — we don't issue it ourselves.

Yes. Documents bearing our translation company seal are accepted for court use, immigration, visa, notarization, and similar purposes. We are a registered translation company with a valid business license.

We translate between Chinese and 24+ languages: English, Japanese, Korean, French, German, Russian, Spanish, Portuguese, Italian, Arabic, Persian (Farsi), Turkish, Hebrew, Thai, Vietnamese, Indonesian, Malay, Hindi, Bengali, Urdu, Tamil, Finnish, Swedish, Norwegian, Danish, Dutch, plus Cantonese and Traditional Chinese for greater-China audiences.

Yes — these are areas of expertise. Chinese-to-Arabic and Chinese-to-Hindi are increasingly in demand due to Belt and Road and BRICS-related projects. Our pricing for rare-language pairs reflects translator scarcity (¥220-650 per 1000 characters depending on tier) but capacity is reliable.

Yes, for established pairs (English↔Spanish, English↔German, English↔Russian, etc.) we can route via direct-route translators. For exotic foreign-to-foreign pairs we sometimes use Chinese as a pivot when necessary — we'll be transparent about the workflow.

Yes. We deliver Traditional Chinese for Taiwan, Hong Kong, and Macau markets, with attention to regional vocabulary (sometimes called 港台用语). We can also produce Cantonese-style colloquial Chinese for marketing or localization.

Yes — Mandarin↔Cantonese interpreters and translators are available for legal, business, and community-services contexts. Common cases: HK-mainland M&A, legal depositions involving Cantonese-speaking witnesses, and Cantonese-targeted media localization.

Rare languages (Persian, Hebrew, Greek, Mongolian, Lao, Burmese) have smaller translator pools, so scheduling needs more lead time. Plan 5-10 business days for under 5000 characters, longer for larger projects. We can usually expedite with a rush surcharge.

Send your document to chi@en-ch.com, message us on WeChat (+86 139 2416 6640), or use the contact form on our site. Include source/target language, deadline, and any reference materials. We reply with a quote and timeline within 2 business hours during workdays.

For Chinese↔English we accept jobs as small as 400 characters. For other languages the minimum is 1000 characters. Certificates and short documents are billed per piece (¥50-120). No minimum charge for existing clients with active accounts.

Standard pace is roughly 3000-5000 source characters per day per translator. A 10000-character document typically takes 2-3 business days at standard pace. With rush surcharge we can deliver up to 2-3x faster, depending on subject and language pair.

Corporate bank transfer, Alipay, WeChat Pay, PayPal (international clients). Long-term clients can switch to monthly billing. New clients typically pay a 30-50% deposit with the balance on delivery.

VAT special invoice (B2B input-tax deductible) or general invoice. Special invoice adds 6%, general invoice adds 3%. Electronic invoice delivered the same day as payment.

Yes. We have in-house OCR and DTP capability for scanned PDFs, photographed documents, and image-embedded text. Complex DTP (InDesign, Illustrator, Sketch) is billed separately at ¥50-200 per page depending on complexity.

Yes. Simple formatting (Word, PowerPoint, Excel) is included in the translation fee. Complex layouts (brochures in InDesign, multilingual catalogs, technical manuals with figures) are quoted with a separate DTP line item. We deliver print-ready PDF if needed.

Machine translation (Google, DeepL, ChatGPT) is fast but unreliable for legal, certified, or publication-grade work — it can mistranslate terminology, miss cultural nuance, and cannot be certified for official use. Freelance platforms vary widely. We provide accountable service with a real legal entity, 23 years of track record, and native-speaker review.

Yes. We deploy senior and experienced conference interpreters covering Chinese, English, Japanese, Korean, French, German, Russian, Spanish, Portuguese, Arabic, and other major languages. Standard staffing is 2 interpreters per booth per session per language.

Conference SI runs ¥5,000-12,000 per interpreter per day, depending on language pair, subject and seniority. A half-day session (4 hours) typically still requires 2 interpreters per booth. Equipment rental (booth, headsets) starts at ¥3,000 per day, depending on configuration.

Yes. Business meetings, factory tours, court depositions, small-group settings: consecutive interpretation starts at ¥1,000 per day, depending on language pair and subject. Half-day and hourly rates also available.

Yes. We have experienced remote-simultaneous-interpretation (RSI) interpreters working on Zoom, Microsoft Teams, Webex, Tencent Meeting, and dedicated RSI platforms like Interprefy and KUDO. Rates are typically 20-30% lower than on-site SI.

Yes. Professional-grade interpretation booths (single or dual), Bosch / Philips receivers, microphones, and on-site technicians. We can ship equipment within China and provide on-site technical support.

For rare language pairs or large conferences, book 4-8 weeks ahead. Common pairs (Chinese↔English/Japanese/Korean) can usually be scheduled 1-2 weeks ahead.

Translation China (Guangzhou GuanRi Translation Service Co., Ltd.) has been in continuous operation since 2003 — over 23 years. We started in Guangzhou and maintain branch offices across China.

Fortune 500 multinationals expanding into China, Chinese SOEs and private firms going global, government agencies, law firms, manufacturers exporting to overseas markets, conference organizers, publishing houses, universities, and high-net-worth individuals needing certified personal documents. Notable client industries: legal, finance, manufacturing, energy, pharmaceuticals, IT.

After your first project, we can set up an account with negotiated rates, monthly billing, dedicated project manager, terminology database, and priority scheduling. Most repeat clients move to this structure within 2-3 projects. Annual contracts get the best rates and locked-in capacity.

Machine translation (Google, DeepL, ChatGPT) is fast but unreliable for legal, certified, or publication-grade work — it can mistranslate terminology, miss cultural nuance, and cannot be certified for official use. Freelance platforms vary widely. We provide accountable service with a real legal entity, 23 years of track record, and native-speaker review.